Refund policy

Return & Refund Policy

Thank you for supporting original artwork and small-batch creations. Each piece is handled with care to ensure it arrives safely and meets the highest quality standards.

All Sales Are Final
Due to the unique and original nature of the artwork, all sales are final. Returns, exchanges, and refunds are not accepted for any paintings or art products once an order has been placed.

Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of:

• The damaged item
• The packaging (including any external damage)

I will get back to you as soon as I can and find a resolution that works for both of us.

Shipping Issues
We are not responsible for delays or issues caused by the shipping carrier, but we will do our best to assist you if a problem arises.

Contact
For any concerns regarding your order, please reach out at:
alevallejoart@outlook.com